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Clara Jewellery

How to make a return.

At Clara Jewellery our returns policy is a refund or exchange when you return your item within 30 days of receiving it.  To return an item please email first to Info@clarajewellery.ie  and then ship the item back in the original packaging, keeping your proof of postage.

The steps

Please follow these simple steps to return your purchase to us.

  • To return an item please contact us at info@clarajewellery.ie and then ship the item back in the original packaging to Clara Jewellery, 25U The Prism Complex, Ballymount Court Business Centre, Walkinstown, Dublin 12, D12 E521, Ireland keeping your proof of postage. Shipping costs for returned packages are the customer’s responsibility.
  • We would advise registering the package. We cannot be held responsible for items that do not reach us.
  • We will notify you once we receive your package and provided the piece is in its original condition, we will process the exchange / refund immediately.

For returns procedures and to find out how we managed returns please visit our returns policy page by clicking here. 

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